Payment Policy


Last updated: 31/07/202

At Finetee, we aim to make your online shopping experience safe, seamless, and secure. This Payment Policy outlines the payment methods we accept, our security protocols, and terms regarding billing and processing.

1. Accepted Payment Methods

We accept a wide variety of secure payment options at checkout:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.

  • Digital & Mobile Wallets: Apple Pay, Google Pay, Shop Pay.

  • Buy Now, Pay Later (BNPL): [Klarna / Afterpay / Affirm] (available on eligible orders at checkout).

  • Express Checkout: PayPal.

Note: We do not accept cash, personal checks, money orders, or bank wire transfers for online purchases.

2. Currency & Pricing

  • All transactions on our store are processed in US Dollars (USD).

  • Prices listed on our website exclude applicable sales tax and shipping fees, which are calculated and displayed during the checkout process before you finalize your purchase.

  • Prices are subject to change at any time without prior notice. However, changes will not affect orders that have already been placed and confirmed.

3. Payment Security & PCI Compliance

Your security is our top priority:

  • SSL Encryption: Our website uses 256-bit Secure Sockets Layer (SSL) encryption to safeguard your sensitive information during payment.

  • PCI-DSS Compliant: We strictly adhere to the Payment Card Industry Data Security Standard (PCI-DSS) protocols.

  • Data Storage: Finetee  does not collect, store, or view your full payment card details. All payments are processed through trusted, PCI-compliant third-party gateways (e.g., Stripe, Shopify Payments, PayPal).

4. Order Verification & Authorization

  • When you place an order, your payment card will be authorized for the full order amount. The funds will be charged upon order placement/shipment.

  • To protect against fraud, we reserve the right to verify billing details before processing orders. If billing information is inconsistent or flagged by our fraud prevention filters, we may contact you for additional verification or cancel the order for security reasons.

5. Sales Tax

Sales tax is applied to your order in accordance with state and local tax regulations based on your shipping address. Tax amounts are dynamically calculated and shown at checkout.

6. Payment Disputes & Chargebacks

If you experience any issues with a transaction, unexpected charge, or fulfillment error, please contact our customer support team immediately before filing a chargeback with your bank or credit card company. We are committed to resolving payment discrepancies promptly and fairly.

7. Refunds & Cancellations

  • Cancellations: If you need to cancel or modify an order, please contact us within [1–2 hours] of placing it. Once an order enters processing or shipment, it cannot be canceled.

  • Refunds: Approved refunds are credited back to the original payment method used during purchase. Standard refund processing times range from 3 to 7 business days, depending on your financial institution. For more details, review our  Return & Refund Policy.

Contact Information

For any questions or concerns regarding payments, billing, or security, please contact us:

  • Email: info@finetee.shop

  • Phone: (650) 399-1694

  • Customer Support Hours: Monday–Friday, 9 AM – 5 PM EST